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FAQs

Regarding Facilities

Q:
What is the characteristic of Beppu Onsen?
A:
The water temperature of Beppu Onsen is known to be relatively higher than that of the onsens of other prefectures. “Hot” and “warm” bathes can be found at some public onsen facilities so you can enjoy the one you like.
Q:
Can you make reservations to bathe?
A:
Reservations cannot be made at any of the public onsens. We thank you for your understanding on this subject.
Number tags are provided at Beppu Kaihin Sand Bath and Takegawara Onsen.
Q:
Is Beppu Kaihin Sand Bath open on rainy days?
A:
They have a retractable roof so they are open on such days. However, they may be temporarily closed when there is a typhoon or when the weather is bad.
Q:
When are they closed?
A:
Please reference the Public Onsen Holiday Calendar.
Q:
Are there any onsen facilities for the disabled?
A:
There are barrier-free public onsens. Please reference each separate onsen page.
Also, for details on private onsens, please contact NPO Jiritsu Shien Center Oita.
TEL:0977-27-5508 FAX:0977-24-4924

Regarding Admission Tickets

Q:
Are there discount coupons available?
A:
A bathing coupon book and citizen bathing tickets are available. These can be purchased at the front desk of each facility. (As of August 2016)
Facility Bathing Ticket Bathing Coupon Tickets Citizen Bathing Pass Others
Furousen ¥100 ¥970(10times) ¥1,940(30times)
Tanoyu Onsen
Kaimonji Onsen
Nageshi Onsen
Hamada Onsen
Hamawaki Onsen
Takegawara Onsen Sand Service Ticket Sand Service Coupon Tickets
Beppu Kaihin Sand Bath ¥1,030 ¥9,320
(10times)
Kitahama Onsen Adults Children ¥2,570(6times) Rental Bath Towel Rental Bathing Suit
(Men)
Rental Bathing Suit
(Women)
¥510 ¥250 ¥100 ¥150 ¥200
Shibaseki Onsen Adults Children Adults
(10times)
Children
(10times)
Adults
(30times)
Children
(30times)
Family Bath Family Bath Coupon Tickets
¥210 ¥100 ¥1,940 ¥970 ¥3,240 ¥1,620 ¥1,620 ¥14,580
(10times)
Kiyousen Adults Children ¥970(10times) ¥1,940(30times)
¥210 ¥100
Horita Onsen Adults Children Adults
(10times)
Children
(10times)
Adults
(30times)
Children
(30times)
¥210 ¥100 ¥1,940 ¥970 ¥3,240 ¥1,620
Yutopia Hamawaki Adults Children ¥2,620(6times) Half-Year Pass Annual Pass
¥510 ¥250 ¥13,100 ¥26,200
Kannawa Mushiyu ¥510 ¥3,090(10times) Rental Yukata ¥210
Shibainoyu Adults Children※ Adults
(10times)
Children
(10times)
Adults
(30times)
Children
(30times)
¥270 ¥129 ¥2,160 ¥1,080 ¥4,860 ¥2,430

※A fraction less than ¥10 of the total amount will be rounded down.

Q:
Please give me some information regarding complimentary bathing tickets for the elderly.
A:
We issue a senior citizen discount pass to bathe 180 times at designated public onsens for individuals over the age of 70 and have their Residence Certificate registered in Beppu City. You will need to apply at City Hall or a branch office. To receive a complimentary pass, your inkan(hanko) and ID is necessary. For details, please contact the Old-age Welfare Division (0977-21-1442).
Also, in regards to "Shibainoyu", for citizens of Beppu who are 70 yerars of age and above, we will issue a bathing discount pass for the Community Center if you should apply for one. The normal fee of ¥270 for adults will be discounted to ¥100. You can apply at either the Lifelong Learning Division at City Hall or directly at the Community Center. Your ID and inkan(stamp) will be required. For further details, please kindly contact the Lifelong Learning Division (0977-21-1587).

Regarding Supplying Hot Water / Boring

Q:
“I want access to an onsen at my home.”… or “Something is wrong with my onsen at home!”
A:
The Onsen Division does not provide services to arrange access to hot water to private homes. Please consult a commercial hot water company.
Q:
“I want to bore for an onsen. What do I need to do in regards to apply to do so?”
A:
In regards to boring for an onsen, it is required to obtain authorization from the Oita Prefectural Governor. Please consult at the below number.
Oita Prefecture Eastern Public Health Center Health Safety Planning Division General Affairs Section TEL:0977-67-2511
Q:
“Water from an onsen is leaking on the road.”
A:
There are onsen pipes owned by private companies, private individuals and by the municipal city.
In regards to onsen pipes owned by the City, please kindly contact the Onsen Division. Contact details are: Onsen Divison(TEL:0977-21-1129)

Others

Q:
“I would like to have a poster put up at an onsen facility.”
A:
The cost to have a poster posted up to 10 days is ¥108 per poster. Please fill in an Onsen Facility Usage Permit Application Form at the Onsen Division.
(Ref)○Ordinance Regarding Installation and Management of Beppu Municipal Onsen Facilities Attachment No. 3 Advertisement Publication Fee
Category Fee
Standard PR Material
(generally within 90cm×70cm)
Up to 10 days ¥108 per copy
From 11 up to 30 days ¥216 per copy
Special PR Material
(generally within 100cm×80cm)
1 spot ¥1,728 per copy
Nonstandard Dimensional Material An additional ¥108 for each increment exceeding 900 square centimeters plus the fee for Special PR Material

Note

1.Fees include Consumption Tax and Regional Tax.

2.When the calculated usage fee has a fraction under ¥10, this will be rounded off.

お問い合わせ

温泉課 

〒874-8511 別府市上野口町1番15号 (市庁舎4F)

電話:0977-21-1129

Eメール:hsp-te@city.beppu.lg.jp

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